If you have any questions or concerns about our privacy policy or the protection of your personal data. It will be our pleasure to answer and reassure you!
Privacy policy - Vitre.net
At Vitre.netWe are committed to protecting the privacy of your personal information online. This privacy policy explains how we collect, use and share the information you provide when you visit our website. www.vitres.netUse our services or contact us by e-mail, telephone or SMS messaging.
Please take the time to read this policy carefully to understand our privacy practices.
Guiding principles
We adhere to the following principles to ensure the confidentiality of your information:
No spam We adhere to a strict policy of not sending unsolicited communications. You will only receive communications to which you have consented.
Relevant information gathering We collect only the information necessary to provide you with a quality and relevant experience.
Protecting information We implement reasonable physical, electronic and managerial measures to protect your data against unauthorized access.
Non-disclosure without consent We will not share your information with third parties without your consent, except when necessary to provide the service you have requested or when required by law.
Information collected
Non-identifiable data : type of browser, Internet service provider, IP address, pages consulted on our site, length of visit, etc.
Information provided voluntarily Name, address, e-mail, telephone number, contact preferences, when you fill out a form, schedule an appointment or subscribe to our communications.
Information from other sources We may, in the future, receive additional information to better understand your needs.
This data is stored in secure environments and used in accordance with this policy.
Use of information
We use your personal information to :
Provide and execute the services you have requested
Confirm appointments and send reminders by e-mail or SMS
Answering your inquiries
Improve our website and services
To send you, if you have consented, marketing communications (e-mail or SMS)
Meeting our legal obligations and protecting our rights
SMS messaging program
Vitre.net offers a SMS messaging program for :
Send you appointment reminders
Confirm your services
Communicate important updates
Share promotional offers
Frequency varies according to your interactions and services.
Unsubscribe You can cancel the SMS service at any time by sending the keyword STOP to the number indicated in our messages. After sending "STOP", we will confirm your unsubscription by SMS and you will receive no further messages.
Assistance for help, please reply HELP or contact us at support@vitres.net or to 1-800-XXX-XXXX.
Carrier liability Telecommunications carriers are not responsible for delayed or undelivered messages.
Fees Please note: messaging and data charges may apply. Please check with your mobile operator.
"No mobile information will be shared with third parties or affiliates for marketing or promotional purposes."
"All usage categories exclude text message origin data (opt-in) and consent; this information will not be shared with third parties, except with aggregators and technical providers necessary to provide the text messaging service."
Sharing information
We do not sell or share your personal data with third parties for marketing purposes. We may, however, share your data with :
With our service providers Service providers: only to provide the services requested (e.g. reservation platform, SMS gateway, payment tool). These service providers are bound by strict confidentiality obligations.
Within the legal framework to meet legal obligations or protect our rights.
Support subcontracting Some information may be shared with subcontractors for support purposes (e.g. customer service).
Company transfers In the event of a merger, acquisition or sale of assets, your data may be transferred in accordance with applicable laws.
"No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Sharing of information with subcontractors for support services, such as customer service, is permitted. All other use case categories exclude opt-in data and text message sender consent; this information will not be shared with any third parties."
Cookies and similar technologies
We use cookies to improve your experience, analyze traffic and personalize content. You can set your browser to refuse cookies, but some site features may be limited.
Information security
We apply appropriate security measures to protect your personal information against loss, unauthorized access, disclosure or alteration.
Links to third-party sites
Our site may contain links to third-party sites. We are not responsible for their privacy practices and invite you to consult their respective policies.
Your rights
You can :
Request access, rectification or deletion of your data
Withdraw your consent at any time for marketing communications (e-mail or SMS)
Unsubscribe from the SMS program by sending STOP
To exercise your rights, write to us at contact@vitres.net.
Modifications
We may update this policy at any time. The date of the last update will be indicated at the top of this page.
Contact us
Email : contact@vitres.net
Phone : 1-833 384-8737
We promise to respond promptly to any questions or requests.
